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Home FAQ Gifts

Gifts

Gifts

We are happy to help with gift exchanges. To start the process, please contact us on info@karatone.com. Unfortunately we will be unable to give a refund for a gift item. However, you will be provided with a credit note against the gift amount for any future purchases.
https://wa.link/xie2tb

Yes we do ! We at Karat One aim to make jewellery gifting as easy and seamless for our jewellery lovers. Shopping for someone else can be confusing at times. Our gift cards will help your near & dear ones to shop for themselves. You can simply select and prepay your preferred amount, and the recipient can redeem the gift card up to the prepaid value at www.karatone.com. Unfortuntely our gift card cannot be redeemed for cash. For issuing of gift cards please contact us on info@karatone.com or whatsapp us on —-----
https://wa.link/xie2tb

We can offer you both Physical as well as Digital Gift cards.
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You may redeem your gift card by contacting us on info@karatone.com or whatsapp us on —-----. For any online purchases, you may redeem it at the time of checkout. When asked for your payment method, you may enter the gift card number in the field “Redeem Gift Card”. The total amount of your purchase, plus the taxes will be deducted from you gift card value. If the balance of your card is less than the total then you would have to pay the difference.
https://wa.link/xie2tb

If the balance of your gift card is less than the total amount of purchase, then you would have to pay the difference. If the balance of your gift card is more than the total amount of purchase, the difference will be held as credit with us against any future purchases.
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Yes, our gift cards will be valid only up to 1 year from the date of purchase.
https://wa.link/xie2tb

Yes, we would be happy to replace your gift card incase it has been misplaced. Please contact us on info@karatone.com or whatsapp us on —--- for any such assistance.
https://wa.link/xie2tb